Privacy Policy

This website is operated by moqidodo. Our business address is No.1, 11th Hengxiang, South Licuogang, Hongsan Village, Yanhong Town, Chenghai District, Shantou City, Guangdong Province 440515, China. For privacy questions or requests, contact us at hello@moqidodo.com.

This storefront is currently intended for customers in the United States.

We collect information you provide directly, information generated when you use the storefront, and information needed to process purchases and support requests.

• Contact and account information, such as name, email address, phone number, billing address, and shipping address.
• Order information, such as products purchased, delivery details, order history, return requests, and support messages.
• Payment-related information handled through payment providers such as PayPal. We do not intentionally store complete payment card numbers on this storefront.
• Device, browser, cookie, and usage information, such as IP address, pages viewed, referral source, approximate location, and storefront interactions.

We use information to operate the storefront, process and ship orders, communicate about purchases, provide customer support, review returns and refunds, prevent fraud or abuse, improve the site, and comply with legal obligations.

If you opt in to marketing emails or if we are otherwise permitted to contact you, we may send product updates or promotional messages. You can unsubscribe from marketing emails using the unsubscribe link in those messages or by contacting us.

We share information only as needed to operate the storefront, provide services, process orders, and comply with applicable requirements.

• Payment providers, including PayPal, to process payments and refunds.
• Fulfillment, logistics, and shipping partners to prepare, ship, track, and deliver orders.
• Service providers that help us operate the storefront, host the site, manage orders, respond to customer requests, and maintain security.
• Authorities, advisors, or other parties when required to comply with law, enforce our policies, protect rights, prevent fraud, or respond to lawful requests.

We use cookies and similar technologies that are necessary to operate the storefront, remember preferences, keep your cart and session available, support checkout, and help protect the site from fraud or abuse.

Your browser may allow you to block or delete cookies. Some storefront features, including cart, account, region, language, and checkout functionality, may not work correctly if required cookies are disabled.

We keep information for as long as reasonably needed to provide services, complete transactions, resolve disputes, prevent fraud, maintain business records, and comply with legal or accounting requirements.

We use reasonable administrative, technical, and organizational measures to protect information. No online service can guarantee complete security, so please use care when sharing information online.

Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also request more information about how your information is used.

To make a privacy request, contact hello@moqidodo.com. We may need to verify your identity before completing a request.

This storefront is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.

We may update this Privacy Policy from time to time. The latest version will be posted on this page.